project deliverables will be structured into 5 phases: phase 1 – project
planning and preview, phase 2 – analysis and design, phase 3 – configure and
development, phase 4 – testing and training, and phase 5 – deploy and
optimize. Phase 1 includes the activities necessary for project participants to
discuss and agree upon a set of shared goals and objectives, as well as the
development of relationships which support the successful conclusion of the
project, which requires establishing a team of a common vision, instituting
team learning capabilities, and advancing individual mastery of new skills. Phase
2 consists of all processes and software requisites determined to be within
scope, such as reviewing current software capabilities and business
processes, defining the needs of software end users, identifying required
adaptations in software and/or business practice, establishing an inclusive
implementation task list, and developing a prototyped system design. Phase 3
encompasses the development, data conversion, arrangement, and configuration
of the required software, interfaces, and reports. Phase 4 entails the
quality assurance activities that are vital to ensuring that the system has
been appropriately configured, the data have been properly converted, and the
technical structure can efficiently support the system’s operation. Phase 5
involves addressing any existing issues, as well as analyzing the fulfillment
of all project objectives, which assures that all mandatory pre-requisites to
going live are realized.

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has pinpointed key business objectives for the successful realization of this
project. These central project objectives are as follows: provide more
expedient, instinctive, and reliable web-based utilities for Keller students,
staff, and faculty; heighten student information system functionality, and
enhance corresponding business processes for end-user needs; streamline business processes in order to augment
system responsiveness, accessibility, and functional capability for all end-users;
encourage optimal cooperation and teamwork within and between the internal
levels of the organization and its external affiliates; leverage supplied software solutions and assume
industry-standard “best practices” for capable, proficient use of the
delivered system instead of formalizing local conversions and adaptations;
exploit advantageous change opportunities by recurrently evaluating delivered
systems and business processes; and phase-out utility and data system redundancies
established by the integration of the new enterprise information system.
Additional objectives of this project include completing all project
deliverables by 03/31/2018, as well as executing project requirements within
the $150,000 order-of-magnitude budget.


assumptions on which the project will be based upon are as follows: activity
levels will be scheduled and monitored though established work estimates
based on resource availability; problem escalation and system scope changes
will be approved by the president’s council, and team leads will provide
monthly updates to the project manager on project timelines and progress,
which, in turn, will be reported to the president’s council; it is the duty
of the project manager to ensure the progress of the project coincides with
formed plans and budgets, to alleviate controllable project hindrances, and
to mitigate project risks; and the project manager will make certain that
project activities are appropriately planned, communicated and understood,
affording particular consideration to Keller activities already scheduled.


major constraints and limitations which may affect the timing and ultimate
delivery of the project are as follows: improperly managed expectations of
stakeholders and end-users could create considerable barriers to successful
project implementation; Presently unknown/unidentifiable intangibles could
impose significant risks to the project; the time schedule might represent
substantial difficulty in providing an end-to-end solution in the
implementation stage; the size and scope of the project could present notable
risk exposures; funding deficiencies may lead to project schedule delays; the
project schedule may conflict with peak workload periods of principle project
personnel; and end-user training will involve major time and resource demands.


project will include all the technical and functional aspects of solution
integration, to include all corresponding hardware, software, and training
parameters. This project will exclude the following: on-site renovations;
student support staffing; database permissions;
user agreements and polices; course schedules and catalogs; high level
management strategies; admissions guidelines; and course-related costs and


The minimum success
criteria as defined by the key stakeholders are as follows: milestone targets
met on time; costs are at or below set budget; usability of end product fully
satisfies key end-user administrative needs; solutions integrated fulfill all
functionality requisites; and change management model allows for continuous process


The technical
requirements of the new enterprise information system are as follows;
position Keller’s administrative applications to enable considerable
expansion and growth within the next 5 years; optimize the software
capabilities delivered to improve productivity, enable self-service,
personalize service, and adapt technical processes; serve as the most
upgrade-compatible system feasible in order facilitate advanced software
modification requirements and processes; and provide a scalable, secure,
and reliable technical infrastructure.



Statement of
Work—Project Description and
Project Product

Keller Enhanced Solution Implementation Project is aimed to augment the
technologically-focused services afforded to Keller students, staff, and
faculty. This project will center on the implementation of improved system
capabilities and features, as well as optimizing the use of surviving systems
and business processes. This project will involve the incorporation of the
new Oracle enterprise information system that will work to support the evolving
needs of Keller students, staff, and faculty. At a high level, a custom
systems analysis will be developed to determine the organization’s
application requirements; system integration strategies will be devised in
order to transition the installation and use of target applications; work
plans will be used as a means to track and prioritize project undertakings;
individualized, secondary projects will be enacted as necessary to ensure
specialized tasks are facilitated by designated subject matter expert groups;
weekly project status reviews and budget reconciliation meetings will be
conducted to ascertain the progress of project objectives; and specialized
training programs will be instituted at each organizational level to enable a
more fluent migration process.