FIELD
PLACEMENT REPORT

Profile
of company: – Husky Energy Inc.

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Husky
Energy Inc. is one of the well-known integrated energy companies of Canada. It
was founded in the United States, as the Husky Refining Company and headquartered
in Calgary, Alberta, Canada. It has operations in Western and Atlantic Canada,
the United States and Asia Pacific region, with Upstream and Downstream
business segments. Hong Kong billionaire Li Ka-Shing who managing Husky Energy
and who owns a bulk share of almost 70% according to Bloomberg and Financial
Post data.

Husky
Energy ranks among Canada’s largest petroleum companies and is famous for its
heavy oil production and other operations including refineries and pipelines.

Husky’s
business strategy is to focus on returns from investments in a deep portfolio
of opportunities that can generate increased funds from operations and free
cash flow. Husky Energy’s Inc. is strong internal growth prospects, including a
world class oil sands project and exploration successes.  It have experienced management team that has
consistently delivered results.

Husky Energy’s operations are categorized into two business
segments:

The Upstream segment focuses on oil and gas exploration and
extraction. In addition to its existing producing assets and chances in Heavy
Oil and Western Canada, the company has identified three pillars for growth:
the Asia Pacific Region, the Oil Sands and the Atlantic Region.

Husky’s downstream operations are integrated with its thermal
production, allowing for increased margin capture.

Husky
has 490 retail stations in Canada. The total number of employees associated
with the company are more than 5500. The total revenue as per 2015 net of
royalties was $22.4 billion.

Work
Responsibilities Performed in my Training work: –

The purpose of this project is to define
the information of training that I learnt in husky energy. During my field
placement I got an opportunity to explore one of stations of Husky Energy
located at 2182 queen street east, Brampton, ON. I assisted the Manager Mandeep
Kaur start from November 20, 2017 end to December 6, 2017 and learnt about
managing operations of Gas Station which include the following duties:

·       
Managing store’s operations to
ensure high customer satisfactions for new and repeat customers.

·       
Scheduling of staffs on bi-weekly
basis and ensuring constant availability of adequate staffs during store’s
operations.

·       
Taking care of various orders on
weekly basis, based on sale of products in the previous weeks and demands of
the customers to ensure availability of products throughout.

·       
Taking care of the invoices of
various suppliers and entering the same in the back office systems.

·       
Updating of new products in the
system.

·       
Entry of fuel delivery and payments
receipt in the system.

·       
Handling safe drops on a periodic
basis and depositing the same in bank.

·       
Creating tickets regarding repair
and maintenance issues.

·       
Ensuring hazard free environment
for both the customers as well as employees in and around store’s premises.

·       
Receive money from consumer, charge
purchases, debit cards and credit cards and provide receipts to customers.

·       
Manage order stock as well as bills
and other products such as candies, chocolates.

·       
Ensuring promotional displays and
materials placed as per promotion period.

·       
Analyse trends to determine
consumer demand, potential sales volumes and effect of competitors operations
on sales and suggest measures to management.

·       
Develop and implement marketing
strategies.

·       
Plan budgets and authorize
expenditures.

·       
Periodic review of employees and
their performance to ensure effective and efficient customer service.

·       
Updating HSE on weekly and monthly
basis

·        
Resolving customer complaints.

 

 

Observations
from work: –

Throughout the period of my placement I
learnt about how to manage the entire store operations. Initially I observed
the trends of consumer demand and accordingly learnt the technique to plan the
orders. I observed that prices of gas and other products change day by day and
sometimes it depend on customer requirements and some cases for competition
purposes. While creating an order I practically observed the planning of budget
according to the need. The products high in demand was ordered enough to meet
the demand. I noticed that price of gas increase or decrease sometimes
regularly or weekly because of main reasons such as customer needs.

In addition, I also observed the inventory
control system in my training time actually, I implement all this during my work.
I managed all stock as well as it was my responsibility to manage orders and
call for new products. I also updated the information of new as well as
remaining goods in the computer for record purpose. At present time, I
understand all these things how these are work in the system.

Comparison
of Literature Work and Actual Work: –

Literature
Review: –

The
concept of supply chain management and inventory control are used by companies
to fulfil the needs of customers. Simply, Supply Chain Management (SCM) can be
defined as configure, coordination and improvement of well organised set of
activities. The main motive of supply chain management is that to provide
maximum services to customers with in minimum cost price.

Today,
there are more chances for coordinating activities across a supply-chain even
in such hard operations as oil and gas, because of improvement in information
systems and communication technologies. The main problem facing the oil and gas
industry is not the availability of oil and gas resources, but putting these
reserves into production and delivering the final products to customers at the
lowest price as possible. Thus, a solid supply-chain management program will
enhance this goal.  Sometimes companies
lost sales because of lack of inventory, thus this research aims to build
inventory control system supplies the fuel on gas stations within time, so that
the customer can be satisfied with service.

 

SUPPLY-CHAIN IN THE OIL AND GAS INDUSTRY

·       
The
first step of supply chain is Exploration.

·       
After
exploration, Production and Refining are the other phases.

·       
Marketing

·       
Consumer
is the last level of supply chain in oil and gas industry.

 

From theoretical part of studies, I just
learnt about supply chain management and inventory control system. But I
understand these both terms exactly in time period of my training, because I
understand many things from these terms like time management, customer
services, dealing with customer’s problems and customer satisfaction.

Actual
Work in Training Time: –

During my training time, I learnt time
management skill in which I knew about time importance for manage stock of
products to complete orders for customers as well as benefits for company.

I handled number of work responsibilities
during my training time such as manage store operations, billing, entry of fuel
delivery, scheduling of staff, updating products, manage order stock .

I handled customer services and solved
consumer’s problems, so it was helpful for me to enhance my communication
skills and boost up my confidence level.

It was right platform for me to learn
about various conditions that how I satisfied my client with fruitful results.

Actually, in simple words my training work
is a key to open other job opportunities for me in future.

 

Skills recommended
by employees for success in supply chain jobs are:

·        
Financial planning

·        
Forecasting

·        
Knowledge of international business practices

·        
Knowledge of rules and regulations

·        
Knowledge of logistics, supply chain management (SCM) and inventory
control and transportation

·        
Mechanical skills

·        
Workflow optimization

·        
General management and business

·        
Languages

 

 

The
supply chain sector labour force by sub-functions are:

·        
Senior management

·        
Logistics information systems

·        
Warehouse

·        
Transportation

·        
Inventory/material Control

·        
Purchasing

·        
Marketing and Sale

·        
Customer Services

 

The following list represents the list of
some job titles that belong to the grouping: Supply Chain Management
and Inventory Control

Analyst
Consultant
Customer Service Manager
International Logistics Manager
Inventory Control Manager
Logistics Engineer
Logistics Manager
Logistics Services Salesperson
Logistics
Software Manager
Materials Manager
Production Manager
Purchasing Manager
Supply Chain Manager
Systems Support Manager
Transportation Manager
Vendor Managed Inventory Coordinator
Warehouse Operations Manager

The
below list represents the name of common job titles that belong to the
grouping: Purchasing and inventory control workers

Ø  equipment inventory clerks

Ø  food and beverage control clerks – inventory

Ø  food controller – inventory

Ø  inventory analysts

Ø  inventory clerks

Ø  inventory control clerks

Ø  inventory planners

Ø  invoice and purchase order checkers

Ø  invoice control clerk

Ø  liquor controller – inventory

Ø  permanent inventory clerk

Ø  printing plates order clerks

Ø  procurement clerk

Ø  purchase order clerk

Ø  purchasing clerk

Ø  purchasing clerk assistant

Ø  purchasing control clerk

Ø  ship supply clerks

Ø  supply clerks

Ø  supply clerks, ship

 

These all above are supply chain management and inventory control
related jobs that are the best option for my career in upcoming time. Because I
experienced several challenges in my training and nowadays, I have ability to
solve out these challenges.

The most challenging part of my placement
was to resolve customer complaints. Initially Husky Stations allow customers to
pump gas first and then pay, that gave trouble sometimes because some customers
did not pay after pump gas but on November 16, 2017 Husky Stations moved to
prepay only. Fuel prepay in effect which means customer has to pay first and
pump after. Husky brought this change for the safety reasons which I feel
beneficial for everyone. Most of the customers find it to inconvenient and hard
to understand.

In last, I want to say that practical
knowledge and theoretical work both have their own importance. Actually I am
very thankful for my college administration how held these training part
compulsory in our studies for enhance our skills as well as open way for job
options.